PRIVATE SUPPORT
Contact MysticX
The fastest route depends on whether you have already placed an order.
Last updated: September 2, 2026After purchasing
Reply directly to your MysticX intake email. This keeps your question, materials, and order together in one private conversation. Please include the email address used at checkout if you write from a different address.
Payment or refund questions
Use the customer-support contact shown on your Stripe receipt and include the report name, purchase date, and checkout email. Never send full card details by email.
Before purchasing
Review the report descriptions and FAQ on the MysticX website first. If you still need help choosing, use the support contact displayed on the secure Stripe checkout page for any report.
Response time
We aim to respond to customer-support messages within 2 business days. Intake instructions are normally sent within 24 hours of a successful payment.